Responsible AI is not a badge a supplier can hand over. It is the organisation’s ongoing ability to understand how a system is used, who is responsible, what can go wrong and how an affected person can challenge an outcome.
Focus areas
- AI supplier questions: purpose, evidence, data, security, limitations and exit options.
- Proportionate policies for staff use, confidential information and approval.
- Clear human accountability for significant decisions.
- Governance, reporting and incident-review arrangements that work in practice.
The outcome
A clearer basis for procurement and oversight—one that helps teams move with confidence while remaining honest about uncertainty and risk.